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Operational Manuals & Videos

Our operational manuals are available for purchase.  On site assistance can be provided to key staff with the customization of the manuals.  We also provide education on key policies and programs such as infection prevention and control, health and safety, and emergency preparedness.

Operational Manuals Videos
  • Emergency Plan
  • Human Resources
  • Resident Care & Services
  • Infection Prevention & Control
  • Quality Management
  • Leadership/Governance
  • Health & Safety Manual
  • Residents’ Bill of Rights
  • Grandpals Program – An intergenerational program
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